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Welcome to our On-Line Ticketing

Stream In Technologies markets the ADMITS Reservation, Ticketing and Access Control system designed specifically for General Admission facilities. Our Web Based Ticketing module is a hosted, venue branded solution providing real-time Integration with your in-house ADMITS system. Alternatively it can be easily configured as an independant web-only sales tool.     Thank-you for stopping by.
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If you are looking for more information on our web based sales, please continue to read below. If you have been here before and are ready to review and buy from our demo site, you can View Events by date, View Products, or see our Featured Events listing.

You are currently sitting on the Home page of our web-based ticketing demo & testing site. Typically this page would contain information and images about a venue, their Events, Products and any other information they choose to display. We are using it to provide information about our our web sales module. This site is fully functional so you are welcome to browse, register, complete a purchase etc.. To obtain the information on completing your payment through our test gateway, please click
here.   NOTE: When registering, use a valid email address to ensure you receive the email confirmations that are part of the site functionality. (We do not retain any information provided to solicit / contact you). If you have comments or questions you can contact us at info@streamintech.com or via the Technical Support link on the footer of this page.

Please visit Longwood Gardens and the Reuben H. Fleet science center to see live sites.







Working with our existing clients to find the most effective solution to their web based sales requirement, the primary considerations communicated to us were: integration with the in-house ticketing system, ease of setup / administration; cost effectiveness, and consistency in appearance with the venues existing web site.

In response, we are providing a hosted, venue branded solution.

The web-store is to appear to be a logical extension of your corporate website. Each client site will be unique and venue specific in terms of its appearance and content. It will not reference or link neither other venues nor Stream In Technologies. While the web-store will be standardized in terms of layout and functionality, headers and page content will be customized by each client. This would include logos, headers, descriptions, images etc.. Additionally, introductory and instructional text and the FAQ section will be venue specific. From your corporate web page, those wishing to purchase tickets to events, or items such as Memberships, would be linked to your exclusive pages at the central hosting location. There may be various links on different pages within your corporate site, some of which may bring them to this home page, others which would take them directly to specific Events / Products.

The web based sales application is integrated with the in-house Admits system for both setup and administration purposes as well as to have the web sales activity appear in the system as would any other sale. If you were to change the price of an event in the in-house system, that price change would automatically be reflected on the web site within a minute. A purchase done on the web site will be visible and actionable within the in-house system within a minute of its’ completion. If you are not an Admits system user or have no requirement for in-house ticketing, a fully functional stand-alone web-store can easily be configured for your use.












Functionality:
  • Sell both Events and / or Products.
    -Events are Date specific and may also occur at preset Times on the particular date.
    -Products, or items, have no Date or Time properties but are Capacity / Inventory controlled.

  • Events / Products can be defined to be displayed and available to limited groups of users. For example, the "Members Only" pre-screening of the new exhibit will be visible only to Members, after they have signed into the site.

  • Pricing can also be defined by groups of users. General purchasers will not see the Season Passholder pricing, and neither would see the Platinum Member prices.

  • Events / Products can be grouped so that in addtion to appearing as per normal, they will also be displayed grouped together on a single page and are hilighted and directly accessed via a "Featured Events" link which displays as part of the footer of each page.

  • If permiting print-at-home tickets, you can elect to print a simple Ticket image or a full page Ticket which includes text and images which are customized for the specific Event or Product purchased.

  • Upon completion of an Order, the user can print their Order Confirmation which in addition to the traditional order detail also includes the barcoded Order# and venue customized text.

  • email confirmations are sent to site users upon registration and when a purchase is completed. These are addressed from a venue specified email address and can be bcc'd to multiple others for notification purposes.

  • Within the ADMITS Backoffice you can define web-only Events & Products, as well as Pricing, that is not available via the in-house POS.

  • Optionally add per-item and / or per-transaction service charges.
Technical:
  • Payments from each client pages are processed direct to the clients’ bank account(s) through a single secure processor, as part of the hosted solution.

  • Microsoft SQL replication provides the transfer of both the setup data to the web site, and the transfer of transactional data back into the facilities local Admits database.

  • New functions in Admits BackOffice facilitate the Setup and Administrative functions required to initiate and administer web based sales.

  • A web-based utility is also provided to allow direct administration of the web sales in the event of the replication link being lost for any reason, or to effect an immediate change.

  • As there will be a small time lag (minutes) in the updates between the web based system and the in-house system, and an occasional loss of communication links, there is an automated capacity "balancing process" utilized. In effect, the web site is configured to have a continually changing number of tickets "consigned" to it for each event / product. This re-balancing and re-allocation happens automatically once every minute, 24 hours per day, 7 days a week. This ensures that the correct total of available quantities is maintained between the two systems and that neither oversells nor undersells can occur. This also allows web sales to continue for a period if the in-house Admits system goes off-line or the communication link is temporarily lost.

  • Web based transactions appear as regular sales in the Admits system and reports, different only in that they are identified by unique Operator and Station Id’s.

  • There is optional “print-at-home” functionality on the web site but it recommended this be implemented only in conjunction with our Admits Access Control module within the facility and with careful consideration to individual site Admission policies and procedures.

  • Complimentary to the web sales, there is a self-serve Kiosk module to allow purchasers to pick up their tickets in the lobby of the venue.






 
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